There are a few steps you need to take in CQ before you connect your account in Crowdskout.

  1.  Your CQEngage account manager must enable the Connect add-on feature for your Engage account. After Connect is enabled, a Connect Applications page will be accessible in the Engage Administrative Application under the Account tab. On this page, create a new Connect Application, make sure to save the name and password since you cannot access them later. These are the credentials you need.
  2. In Crowdskout, click on Settings > Integrations > CQ.  First, select a unique name for your connection.  Make sure to name each account accordingly as this descriptive text will translate to a custom attribute. This custom attribute will tag each profile pulled in from CQ Engage. Each  account added will have its own unique custom attribute that you assign upon set up. You can connect multiple  accounts once you have connected your first CQ Engage account.
  3. Under "Import Data with This Connection" you will see a toggle to regularly pull in data. If you select "Yes" this will mean that all current data in your account and all future data in your account -- including historical email campaigns, emails, and email campaign stats -- will be pushed to Crowdskout. If you select "No" this will mean that no data pull be pulled into your account from the source and you can only manually push data from segments and lists from Crowdskout to the source.
  4. Enter your CQEngage API credentials in the text box to link to your CQEngage account.


Did this answer your question?