You can import social media shares through the Import Tool as an activity. Once imported, you can segment down on social share data by going to Audience > Segments > Activity > Social Media Share.

Step 1: To import a social media share in Crowdskout, first, make sure that your CSV is formatted correctly to import.  There are three fields that can be imported for a third-party submission:

  • Date Shared -- this needs to be formatted in numeric form such as ##/##/####
  • URL Shared -- this is a custom text field and needs to be the URL that was shared on social media
  • Share Title -- this is a custom text field that should be the title of what was shared

Step 2:

Once you have finished formatting your file, save it as a CSV and drag/drop your CSV to the import tool. Map each column to each field in the Import Tool and when you come to the columns with social media share information, select from the drop-down menu under Activity > Social Share

Step 3:

Once you’ve finished mapping out your CSV, proceed with inspecting, processing, and importing the file.

Once your file has imported, each social media share will show up in the Activity timeline in a profile.

Did this answer your question?